Privacy policy

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Legal

Privacy Policy

Last updated: June 2026

Contents

  1. Information We Collect
  2. How We Use It
  3. Sharing Information
  4. Behavioral Advertising
  5. Data Retention
  6. Your Rights
  7. Cookies
  8. Policy Updates
  9. Contact

This Privacy Policy describes how Lumiso Home (www.lumisohome.com, the "Site") collects, uses, and shares your personal information when you visit or make a purchase from the Site.

01

Information We Collect

When you visit the Site, certain information about your device is automatically collected:

  • IP address
  • Browser type
  • Time zone
  • Cookie data
  • Referring and exit pages
  • Date and time stamps

We refer to this as Device Information.

When you place or attempt to place an order through the Site, we also collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed via 3D Secure infrastructure)

We refer to this as Order Information.

Together, Device Information and Order Information are referred to as Personal Information in this policy.

02

How We Use Your Information

We use Order Information to:

  • Process and fulfill your orders
  • Complete payment transactions
  • Send invoices and order confirmations
  • Provide customer support
  • Screen for potential fraud

We use Device Information to:

  • Analyze Site performance
  • Improve the user experience
  • Measure the effectiveness of marketing and advertising campaigns
  • Identify potential security risks
03

Sharing Your Information

Your Personal Information may be shared with the following service providers:

  • Shopify (e-commerce infrastructure)
  • Google Analytics (site analytics)
  • Payment processors and banks
  • Shipping and logistics carriers

These providers access your information solely to perform services on our behalf and are bound by data protection obligations.

We may also disclose your Personal Information to comply with applicable laws or respond to lawful requests from public authorities.

04

Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements and marketing communications based on your interests.

To learn more about how targeted advertising works, visit the Network Advertising Initiative's educational page at networkadvertising.org.

You can opt out of targeted advertising at optout.aboutads.info.

05

Data Retention

When you place an order, we retain your Order Information in our records unless and until you ask us to delete it, subject to any legal obligations that require us to maintain it.

06

Your Rights

With respect to your personal data, you have the right to:

  • Know what data is being processed
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing

California residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request its deletion, and opt out of the sale of your personal information. We do not sell your personal information.

EU/EEA residents: You also have rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with your local supervisory authority.

To exercise any of these rights, contact us at support@lumisohome.com.

07

Cookies

Our Site uses cookies. Cookies help us:

  • Deliver a more efficient browsing experience
  • Remember your preferences
  • Manage cart reminders and marketing communications

You can disable cookies through your browser settings; however, some Site features may be limited as a result.

08

Policy Updates

We may update this Privacy Policy from time to time. Changes take effect as soon as they are published on the Site. We encourage you to review this page periodically.

09

Contact

If you have any questions about this Privacy Policy, please contact us at support@lumisohome.com. We aim to respond to all inquiries within 2 business days.

Brand

Lumiso Home
Operated by Lumiso Home LLC
2389 Main St, Ste 100
Glastonbury, CT 06033, United States

Contact

support@lumisohome.com
Response within 2 business days

Last updated

June 2026